Today’s evolving electric industry has placed even more emphasis on the value of having strong relationships with your customers, including business and large power customers. Key accounts front line employees need to have specific skills, technical knowledge and training to meet the changing needs of customers. IMPA has partnered with APPA to offer the Key Accounts Seminar, a three day course covering a wide variety of topics to help municipal utilities find success with their Key
Accounts Program.

This seminar is designed for individuals who manage a utility’s key accounts program, personnel looking to establish a program at their utility, or anyone desiring to learn more about the benefits of key accounts programs. Utility staff and other individuals who have an interest in the multiple aspects of key accounts would find this program
This program is offered at NO COST to IMPA member utility personnel. Lunch and a light breakfast will be provided each day.

Registration is now open!  


11610 North College Avenue
Carmel, Indiana 46032
317-573-9955    317-575-3372 (fax)

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