Please join us for September's Workshop:

Key Accounts Certificate Program

September 16th - 18th

Discover how to support and grow businesses in your community to enhance your reputation and revenue. Your commercial and industrial key accounts need special attention—APPA’s Key Accounts Certificate Program is designed to show you how to nurture strategic relationships and build trust and loyalty. Whether you plan to start a utility key accounts program or want to take your current program to the next level, this curriculum provides the skills, knowledge and tools for success. Join the program to learn from real-world examples, get tools and templates, practice skills, and network with public power peers from across the nation. Those who successfully complete the program’s required coursework, pass an online exam, and successfully file a customer action plan within one year of completing the coursework will earn a Public Power Key Account Executive certificate. This program is designed for public power key account managers and representatives. Other utility staff involved in key accounts, or those looking for professional development credentials, will also benefit.

For a list of available lodging nearby, click here. 

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