IMPA Workshops

Training opportunities for municipal electric communities

IMPA Workshops

Training opportunities for municipal electric communities


IMPA October Workshop - Communicating Effectively with Utility Customers



October-Workshop-Communicating-Effectively.pngIMPA is pleased to offer a workshop to member communities on communicating effectively with utility customers.  The one-day course uses group activities designed to help you learn and grow as a communicator in various situations. Emphasis is placed on creating memorable experiences with those whom you interact. 

IMPA member community personnel that should attend include:
  • Superintendents
  • Managers and supervisors
  • Customer service personnel
  • Front line workers
  • Field staff that engage with customers
Please register for October 12 here:
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